For FRLogger there are three ways to get support:

  • If running V0.1.0.15 or later you can submit an issue report. In FRLogger, goto help menu -> Submit issue report
  • You can join FRLogger and post a request for help there
  • Or you can email me at:

I prefer the issue report as it will automatically send me a copy of your current log file. In addition, your issue report is automatically assigned a unique ID and will be tracked in the support database.

In rare cases we can do a phone call or a TeamViewer session.

You can use the link below to join FRLogger

Regardless of how you request help, please give me the best possible description of the problem you are experiencing, screen shots are nice and include the log file if you can (the issue report under help does this for you). Logs for FRLogger are located in: C:\WS7MApps\FlexLogger\Logs I will try to answer your request within one day.

Logged FRLogger Issues
25February 18, 2021 7:34 pmRunning external programs via macro in loggerusing System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Threading.Tasks; usin...New
24February 18, 2021 7:30 pmLaunching ext programsI am trying to get HRDRotato.exer to launch when I press the macro button in the Logger. What do I have to do to make a scrip...New
23September 22, 2020 2:02 pmFailure to log date and timeCorrect date/time shown at top of logger display but does not write to log. Log indicatres 1970/01/01 00:00:00. Was worki...New
22June 1, 2020 9:14 amVolts not displayed correctlyIn the radio control panel my Flex-6500 volts is displayed as 3.3 V, although the correct volts are 13.4 V. Te,perature and a...New
21April 25, 2020 2:14 pmLog entry problemWhen the program has been running for a long time, the look-up does not populate any of the information except for the SKCC n...New
20January 19, 2020 3:19 amSpeed slider on CW panel seems stuck on 30 wpm.Not sure if program bug or if configuration issue. Please advise. Thanks & 73, Kent

Bucket file: FlexLogger-LAPTOP-002-...

19January 7, 2020 11:59 pmUnhandled exceptionUnhandled exception I will leave it as it is and try not to clear this error just incase you want more detail.

Bucket file...

18December 29, 2019 8:12 pmNB6GC spot - when I click on Slice spot - FRLogger crashes.I have a spot on 20m CW from NB6GC. Every time I click on the spot FRLogger crashes. It's gone now so I cant reproduce it. ...New
17December 18, 2019 8:46 pmLookup process only populated Fists # and SKCC # fields.When submitting lookup using only fields populated in Log Entry or Lookup panels are Fist # and SKCC #. Here's ...New
16November 10, 2019 3:14 pmCheck for updates - from v16 failsError trying to save file: Error downloading "": The remote server returned an e...New
15August 29, 2019 10:06 pmspotsMark, Redid the software and working now. Must have big a glich.. Sorry about the band witdth.

Bucket file: FlexLogger-DE...

14August 29, 2019 8:32 pmSPOTShello Mark spots keep turning off.when I change a band I get nothing. Go back to orignial band and no spots . the spot sou...New
13August 24, 2019 8:04 pmFor some reason, the program won't pick up data from QRZ.COMI tried re-entering the information, log in, password but the information won't populate the log entry. It does pick it up w...New
12August 19, 2019 7:23 pmRequest for Future ReleaseIs there any chance that in future releases you can allow the spot filters (under settings) to additionally filter by mode? ...New
11July 27, 2019 4:23 pmIts simply not workingdetails

Bucket file: FlexLogger-DESKTOP-UMU23CL-2019-07-27.log

10July 2, 2019 12:27 pmTest if support issue still workingTesting testing

Bucket file: FlexLogger-MARKH-PC-2019-07-02.log